Contacts
PS11 6th Floor Business Hub, Al Wasl 2 (Parcel B), Expo City Dubai, United Arab Emirates
Get in touch
Close

Contacts

London, United Kingdom
Expo City Dubai, UAE

+971 522524669
+971 585871665

info@keynoverse.tech

Team Member

WhatsApp Image 2025-01-25 at 00.05.03Engager
Contact information
+971 (52) 181 07 38
VP UX

Yahya Abachi

Mr. Yahya is a dynamic leader with a proven track record of transforming user experiences, driving enrollment growth, and delivering impactful results across diverse industries. As the VP of User Experience (UX) at KeynoTech, he spearheads the development of AI-powered workflow automation platforms that have significantly enhanced productivity and user satisfaction. His human-centered approach to design, combined with a deep understanding of AI and usability principles, has led to groundbreaking improvements in customer adoption and support efficiency.

Previously, Mr. Yahya served as an Admission Manager at Keynoverse Institute, where he drove a 200% increase in applications through strategic enrollment initiatives and collaborative leadership. His ability to build strong relationships and leverage digital marketing strategies has made him an influential figure in education management.

Earlier in his career, he demonstrated entrepreneurial expertise in the retail sector, successfully expanding personal care product distribution networks across Iraq, and as a Student Experience Specialist, helping undecided students make informed decisions about higher education.

With experience ranging from physiotherapy to UX strategy, Mr. Yahya combines diverse skills like human-centered design, cross-functional collaboration, and customer engagement to deliver transformative results. He is passionate about creating inclusive, user-friendly systems and fostering growth through innovative strategies.

Mr. Yahya is dedicated to creating impactful solutions that align with user needs and organizational goals, making him an invaluable asset to any team or project.

My experience & years of education

Education
2017 - 2022
Near East University (NEU) - Cyprus
Masters degree in pharmacy (M. Pharma)
2008 - 2012
Aleppo University
Diploma in Physiotherapy
Professional Experience
2024 - Present
VP User Experience (UX) - KeynoTech
Leading the development of AI-powered workflow automation platforms, resulting in 40% reduction in manual tasks and 40% increase in productivity for users. Spearheading user research initiatives to uncover customer pain points, informing design decisions that prioritize user needs and satisfaction. Collaborated with product teams to integrate UX principles into every stage of the development process, ensuring seamless, intuitive experiences across various touchpoints.
2023 - Present
Admissions Manager - Keynoverse Institute
Spearheaded admission initiatives to drive enrollment growth, resulting in 200% increase in applications and 40% increase in accepted students. Developed and implemented comprehensive recruitment strategies, leveraging digital marketing, social media, and traditional outreach methods to engage diverse student populations. Built and maintained strong relationships with key stakeholders, including academic departments, faculty members, and alumni networks, to promote the institute's mission and values.
2016 - 2023
Personal Care Products Distributor
Successfully sourced and imported premium personal care products from Aleppo, Syria for resale in multiple cities across Nineveh Governorate, Iraq. Developed and executed robust distribution networks, expanding reach to cities including Mosul, Duhok, and Erbil. Built strong relationships with customers, addressing their needs and providing exceptional customer service. Key Achievements: Successfully expanded personal care product offerings in multiple cities, resulting in 75% increase in sales Demonstrated expertise in navigating complex logistics and supply chain management to ensure timely delivery of products. Developed and maintained a strong reputation as a trusted personal care products distributor in the region.
2017 - 2018
Student Experience Specialist - Cyprus Health University
Actively engaged with undecided students via phone and in-person interactions, addressing queries, dispelling misconceptions, and promoting university life. Effectively resolved misunderstandings and rumors about the country, enhancing student confidence in their decision-making process. Provided comprehensive information on university programs, faculty expertise, campus resources, and living in Cyprus to support informed choices.
2015 - 2017
Physiotherapist - Othman Shingali Clinic
Diagnosed and treated patients with spine injuries, improving their mobility and quality of life. Developed and implemented effective patient management plans, ensuring timely and efficient care. Led the Physiotherapy Department as Head, overseeing a team of professionals and optimizing workflows to increase productivity.
Key Skills
  • UX Strategy & AI-Powered Design
  • Strategic Enrollment & Digital Marketing
  • Supply Chain Optimization & Customer Retention
  • Human-Centered Leadership